Delivery & pickup policy

The SoCal Vegan offers convenient local delivery and pickup for customers throughout our approved North County San Diego service area.

Delivery Schedule

All local home deliveries are made on Monday morning. Customers do not select a delivery date at checkout.

Our approximate Monday delivery window is 4:00 AM – 7:30 AM. Delivery times may vary due to traffic, weather, route conditions, or other circumstances.

Delivery Fees

  • Subscribers: Free local home delivery.
  • À la carte orders: $5 flat-rate home delivery.
  • Pickup orders: Free.

À la carte orders require a 2-meal minimum and include a $5 flat-rate home delivery fee.

Delivery Service Area

Local delivery is currently available within the following approved North County San Diego ZIP codes:

  • Oceanside: 92054, 92056, 92057, 92058
  • Vista: 92081, 92083, 92084
  • Carlsbad: 92008, 92009, 92010, 92011
  • Leucadia / Encinitas: 92024
  • Cardiff-by-the-Sea: 92007
  • Del Mar: 92014

Service ZIP codes may be updated by The SoCal Vegan as our local delivery service area changes.

Weekly Ordering Schedule

Orders for the upcoming Monday delivery or pickup close every Thursday at 2:00 PM Pacific Time.

After the Thursday 2:00 PM cutoff, the current weekly ordering cycle closes. New orders for the following Monday become available beginning Friday at 8:00 AM Pacific Time.

The weekly menu and ordering schedule are based on the production cycle for the upcoming Monday.

Delivery Address & Instructions

Customers are responsible for providing a complete and accurate delivery address, along with any necessary gate codes, access instructions, or other information needed to safely complete the delivery.

Delivery address changes for an upcoming Monday should be made before the Thursday 2:00 PM cutoff whenever possible.

Because deliveries take place early Monday morning, customers should provide a safe and appropriate location where their order can be left.

If You Are Unavailable

Monday deliveries may be left at the safe location or according to the delivery instructions provided with the order.

If the driver cannot access the property or complete the delivery because the address or access information provided is incorrect or incomplete, a refund is not guaranteed. We will make reasonable efforts to contact the customer and resolve the issue when possible.

After Delivery

Once your order has been successfully delivered, you are responsible for promptly retrieving and properly refrigerating your meals.

Meals should be refrigerated at 41°F or below as soon as possible after delivery or pickup.

Pickup

Pickup and drop-point orders are available at participating local locations and are free of charge.

Current pickup locations include:

  • CrossFit Trifecta — Vista
  • FLXR CrossFit — Carlsbad
  • North County Fitness & Performance — Vista
  • Thousand Petal Lotus Vegan Market — Vista

Pickup locations may be added, removed, or disabled as needed.

Pickup Schedule & Instructions

Pickup is generally available on the Monday fulfillment day unless a specific pickup location has a different arrangement.

Pickup hours may vary by location. Customers should confirm the participating location's current business hours before attempting pickup.

At checkout, select your preferred available pickup location. Your order will be delivered to that location for Monday pickup.

Your customer name is sufficient when collecting your order.

Missed Pickup

Customers are responsible for checking the participating pickup location's public business hours and collecting their order within the available pickup period.

Delivery & Pickup Changes

All meal selections, delivery or pickup arrangements, and applicable subscription changes for an upcoming Monday order must be completed before the Thursday at 2:00 PM Pacific Time cutoff.

After the cutoff, the upcoming Monday order is considered committed and generally cannot be changed, cancelled, or refunded except in the case of a verified order or quality issue.

Questions or Delivery Issues

If you experience a problem with your delivery or pickup, please contact us as soon as possible.

Please include your name, order number, and a brief description of the issue. Photos may be helpful when reporting damaged or incorrect items.